Privacy Policy

Last Updated: April 7, 2025

Webdrvn ("Operator", "we", "us" or "our") respects your privacy and is committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) when you visit the webdrvn.com website (“Website”) and use any of its related products and services (collectively, “Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also describes the choices available to you regarding our use of your Personal Information and how you can access, update, and exercise your rights regarding it.

This Policy is a legally binding agreement between you (“User”, “you” or “your”) and the Operator. If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy.

This Policy applies only to information collected through our Website and Services and does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage. It also does not apply to data we process on behalf of our clients (see 'Our Role as Data Controller and Processor' below).

What Information We Collect

You can access and browse some parts of the Website without telling us who you are or revealing specific Personal Information. However, certain features may require you to provide Personal Information.

We receive and store information you knowingly provide to us, such as when you fill out contact forms, request quotes, or subscribe to newsletters. This may include:

  • Contact Information: Such as your name, email address, and phone number.
  • Inquiry/Project Information: Details you provide about your business or project needs when contacting us.
  • Submitted Materials: Any other files or materials you willingly submit (e.g., feedback, content examples).

We may also automatically collect certain information about your device and usage when you interact with our Website. This may include:

  • Technical Information: IP address, browser type and version, operating system, device type.
  • Usage Data: Pages you visit on our site, time spent on pages, referral source (how you arrived at our site), clicks, and other interactions.

Some of this information is collected directly via forms, while technical and usage data is often collected automatically through cookies and similar tracking technologies (see 'Cookies and Tracking Technologies' below).

You can choose not to provide us with your Personal Information, but this may prevent you from using certain features of the Website.

Privacy of Children

We do not knowingly collect any Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through the Website and Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through our Website and Services without their permission. If you have reason to believe that a child under the age of 18 has provided Personal Information to us, please contact us, and we will endeavor to delete that information from our records.

How We Use Your Information

We use the Personal Information we collect for various purposes, including:

  • To operate and maintain the Website and Services.
  • To respond to your inquiries, provide support, and fulfill your requests.
  • To request feedback and communicate with you about our services.
  • To improve our Website, Services, marketing, and user experience.
  • To analyze website traffic and usage patterns (typically using aggregated or de-identified data).
  • To personalize your experience on our Website.
  • To market our own services to you (e.g., through email or retargeting ads, subject to your consent where required).
  • For security monitoring, fraud prevention, and protecting our legal rights.
  • To comply with legal obligations.

Our Role as Data Controller and Processor

Depending on the situation, we act in different data protection roles:

  • Data Controller: When you interact directly with the `webdrvn.com` Website (e.g., browse the site, submit a contact form), we act as the data controller for the Personal Information collected directly from you. We determine the purposes and means of processing this data as described in this Policy.
  • Data Processor: When we provide digital marketing services to our clients (e.g., building websites or marketing funnels), we often process personal data *on behalf of* and *under the instruction of* our clients. In these scenarios, our client is the data controller, and we act as a data processor. Our processing activities are governed by a Data Processing Agreement (DPA) with that client. This Privacy Policy does not cover the data processed on behalf of our clients through their websites or services. If you have questions about data processed through a client's website or service that we helped build, please refer to that client's specific privacy policy or contact them directly.

Legal Basis for Processing (Residents of EEA/UK)

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), our processing of your Personal Information will be based on the following legal grounds:

  • Consent: Where you have given us clear consent for one or more specific purposes (e.g., subscribing to a newsletter, consenting to non-essential cookies).
  • Contractual Necessity: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., responding to a service quote request).
  • Legal Obligation: When processing is necessary for compliance with a legal obligation to which we are subject.
  • Legitimate Interests: When processing is necessary for the purposes of the legitimate interests pursued by us or by a third party (e.g., operating our website, responding to general inquiries, analyzing website usage for improvements, security), except where such interests are overridden by your interests or fundamental rights and freedoms.

Where we rely on consent, you have the right to withdraw it at any time. Where we rely on legitimate interests, you have the right to object. We are happy to clarify the specific legal basis that applies to the processing upon request.

Sharing Your Information

We do not sell your Personal Information.

We may share your information only in the following circumstances:

  • Service Providers: We share information with trusted third-party companies and individuals who perform services on our behalf (e.g., website hosting, analytics providers, email service providers, CRM systems). These providers are given only the information necessary to perform their designated functions and are contractually obligated to protect your information and not use it for other purposes.
  • Marketing & Analytics Platforms: We utilize technologies like cookies and pixels on our Website provided by third-party platforms (such as Google Analytics, Google Ads, Meta (Facebook/Instagram), TikTok, LinkedIn, X.com) for website analytics, measuring the effectiveness of our own advertising campaigns, and potentially remarketing our services to visitors of our Website. This may involve sharing technical and usage data (like IP addresses, pages visited, interactions) with these platforms. Their use of information is governed by their own privacy policies:
  • Legal Requirements: We may disclose your information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your Personal Information.

We will not share your Personal Information with unaffiliated third parties for their own independent marketing purposes without your explicit consent.

Retention of Information

We will retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, resolving disputes, and enforcing our agreements. Retention periods vary depending on the type of information and the purpose of collection. Once the retention period expires, Personal Information shall be deleted or anonymized. We may use aggregated data derived from your Personal Information after you update or delete it, but not in a manner that would identify you personally.

Cookies and Tracking Technologies

Our Website and Services use “cookies” (small text files placed on your device) and similar technologies (like web beacons or pixels) to help personalize your online experience, analyze website traffic, deliver targeted advertisements (for our own services), and ensure website functionality.

We use the following types of cookies:

  • Essential Cookies: Strictly necessary for the Website to function correctly (e.g., security, basic site navigation). These cannot be disabled through our consent tool.
  • Performance and Analytics Cookies: Collect information about how you use our Website, like which pages you visit and if you experience errors. This helps us improve how our Website works (e.g., Google Analytics).
  • Functional Cookies: Allow the Website to remember choices you make (like language preference) and provide enhanced, more personal features.
  • Marketing and Targeting Cookies: Used to track Browse activity across websites, deliver advertisements more relevant to you and your interests (specifically for promoting our own services via remarketing), and measure ad campaign effectiveness (e.g., Meta Pixel, Google Ads tags).

You have choices regarding cookies:

  • Cookie Consent Tool: You can manage your preferences for non-essential cookies (Performance, Functional, Marketing) at any time through our Cookie Consent tool. [Link to Your Cookie Settings Tool - **IMPLEMENT THIS**]
  • Browser Settings: Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Note that disabling cookies may affect the functionality of this and other websites. You can find information on how to manage cookies in popular browsers via their help guides or websites.

For more general information on cookies, see www.allaboutcookies.org.

Data Analytics

Our Website uses third-party analytics tools, such as Google Analytics, to help us measure traffic and usage trends. These tools collect information sent by your browser or mobile device, including your IP address (which may be anonymized by the provider), pages visited, time spent on pages, and other standard internet activity information. We use this information in an aggregated form to analyze trends, administer the site, track users' movements around the site, and gather demographic information about our user base as a whole. We do not use these tools to track or collect personally identifiable information beyond what is necessary for the analytics service itself.

Do Not Track Signals

Some browsers incorporate a Do Not Track (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. Therefore, our Website does not currently respond to DNT browser signals or mechanisms.

Links to Third-Party Websites

Our Website may contain links to other websites or resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites or third parties. We encourage you to be aware when you leave our Website and to read the privacy statements of each website that may collect Personal Information.

Information Security

We implement and maintain reasonable administrative, technical, and physical safeguards designed to protect the security, confidentiality, and integrity of the Personal Information in our control. We secure information you provide on computer servers in a controlled, secure environment. However, no data transmission over the Internet or wireless network can be guaranteed to be 100% secure. Therefore, while we strive to protect your Personal Information, you acknowledge that: (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Website cannot be absolutely guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.

Data Breach

In the event we become aware that the security of the Website has been compromised or Users’ Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including investigation and reporting, notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the User as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice on the Website and/or send you an email.

Your Data Protection Rights

Depending on your location and applicable law, you may have certain rights regarding your Personal Information. These may include the right to:

  • Access: Request access to the Personal Information we hold about you.
  • Rectification: Request correction of inaccurate or incomplete Personal Information.
  • Erasure: Request deletion of your Personal Information under certain conditions (the "right to be forgotten").
  • Restrict Processing: Request the restriction of processing of your Personal Information under certain conditions.
  • Data Portability: Request to receive your Personal Information in a structured, commonly used, and machine-readable format, and to transmit it to another controller under certain conditions.
  • Object: Object to the processing of your Personal Information based on legitimate interests or for direct marketing purposes.
  • Withdraw Consent: Withdraw your consent at any time where we relied on your consent to process your Personal Information.
  • Opt-Out (California Residents under CCPA/CPRA): We do not "sell" or "share" (as defined under CCPA/CPRA) your personal information collected via this website. You have the right to limit the use of sensitive personal information, though we generally only collect basic contact and technical data as described.
  • Lodge a Complaint: Lodge a complaint with a supervisory authority if you believe our processing of your Personal Information violates applicable law.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request consistent with applicable law.

International Data Transfers

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Information, to the United States and process it there (where our servers and primary operations are located). We utilize appropriate safeguards for such transfers, such as standard contractual clauses approved by relevant authorities, where required by law, particularly when transferring data from the EEA, UK, or Switzerland.

Changes to This Policy

We reserve the right to modify this Policy or its terms related to the Website and Services at any time, effective upon posting of an updated version of this Policy on the Website. When we do, we will revise the "Last Updated" date at the top of this page. We may also provide notice to you in other ways, such as through the contact information you have provided or via a notice on the Website. Your continued use of the Website and Services after the effective date of the revised Policy will constitute your consent to those changes.

Acceptance of This Policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services and submitting your information you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.

Contacting Us

If you have any questions, concerns, or complaints regarding this Policy, the information we hold about you, or if you wish to exercise your data protection rights, please contact us:

Via Email: support@webdrvn.com
Via our Contact Form: Contact Us
Via Mail: 1300 West Street Suite 207, Redding, CA 96001

We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and in any event, within the timescales provided by applicable data protection laws.